Privacy Policy
🔒 Privacy Policy
Sparoh (“SPA-ROH”, “we”, “us”,” our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
📋 Information We Collect
👤 Personal Information
We may collect the following information when you place an order or contact us:
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment details (processed securely through Shopify and our payment partners)
🌐 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Browsing activity and usage data (through cookies and similar technologies)
🎯 How We Use Your Information
We use your information to:
- 📦 Process and fulfill your orders
- 🚚 Provide order updates and shipping information
- 📧 Respond to your inquiries via team@spa-roh.com
- 📊 Conduct internal analytics and improve our products and services
- 📣 Send marketing communications with your consent (you may unsubscribe at any time)
🤝 Sharing of Information
We do not sell your personal data.
We may share your information with:
- 💳 Payment processors and Shopify
- 🚛 Shipping and courier partners (only the information necessary to deliver your order)
- ⚖️ Government or legal authorities when required by applicable law
🛡️ Data Security
We implement reasonable technical and organisational security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
👨⚖️ Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at team@spa-roh.com.
We will respond to such requests in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), once fully enforced.
🍪 Cookies
We use cookies and similar technologies to enhance your shopping experience, analyse website traffic, and improve our services.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.